Privacy Policy

n9995 ("n9995", "we", "us" or "our") is committed to protecting the privacy and personal data of all individuals who access or use the Platform at https://n9995.cam. This Privacy Policy (the "Policy") sets out the basis on which we collect, process, store, share and protect personal data provided by or relating to users of the Platform ("you" or "your").

This Policy applies to all personal data collected through the Platform, including data submitted during account registration, identity verification (KYC), financial transactions via the cashier, use of the sports betting and casino features, and all communications between you and n9995 support.

By accessing the Platform or registering an account, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you must not use the Platform.

In this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifiers, or factors specific to the physical, economic, cultural or social identity of that person.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, n9995.
• "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement.
• "KYC" means Know Your Customer — the identity and age verification process required before withdrawal processing or at any other point deemed necessary.
• "Cookies" means small text files stored on your device by the Platform to enable functional and analytical features.
• "Platform" means the n9995 website at https://n9995.cam and all associated services.
• "Third Party" means any individual or entity other than you and n9995.

n9995 acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, n9995 is responsible for determining the purposes for which, and the manner in which, Personal Data is processed.

Where n9995 engages third-party service providers to process Personal Data on its behalf, such providers act as Data Processors and are contractually bound to process data only in accordance with n9995's instructions and to implement appropriate security measures.

For all queries, rights requests and complaints relating to the processing of your Personal Data, please refer to the contact details set out in Section 16 of this Policy.

n9995 collects Personal Data across several categories depending on the nature of your interaction with the Platform:

When you create an account, we collect your full legal name, date of birth, residential address, email address and contact telephone number. This data is required to establish your account and verify your eligibility to use the Platform.

To comply with our obligations under applicable anti-money laundering and identity verification requirements, we collect copies of identity documents such as your CNIC (Computerised National Identity Card), passport, or other government-issued photo identification, together with proof of address documentation where required.

We collect records of all deposits, withdrawals and wagers made on the Platform. Payment method details (such as bank account references or mobile wallet identifiers associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) are collected to process transactions. We do not store full card numbers or payment authentication credentials on our servers beyond what is required for transaction processing. No endorsement by those providers is implied.

When you access the Platform, we automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URLs, session timestamps and pages visited. This data is used for security monitoring, fraud detection, and platform performance analysis.

Any correspondence between you and n9995 support — including live chat transcripts, emails and support ticket content — is retained as a record of your interaction with the Platform for service quality and dispute resolution purposes.

We collect data on how you use the Platform, including which sports markets and game categories you engage with, betting patterns, session durations and feature interactions. This data is used to improve platform functionality and, where you have consented, to personalise content and offers. It also forms part of our responsible gambling monitoring processes.

n9995 processes Personal Data on one or more of the following legal bases, depending on the specific processing activity:

n9995 uses the Personal Data we collect for the following purposes:

• To create, verify, maintain and administer your Account on the Platform;
• To process your deposits and withdrawals in PKR and, where applicable, other currencies or cryptocurrency equivalents, via payment methods listed in the cashier;
• To conduct identity verification and KYC checks as required by applicable regulation;
• To detect, investigate and prevent fraud, money laundering, collusion, bonus abuse and other prohibited conduct as defined in the Platform's Terms and Conditions;
• To monitor account usage for responsible gambling purposes and to apply any voluntary or mandatory limits or exclusions;
• To respond to your support queries and manage dispute resolution processes;
• To send you transactional communications necessary to the operation of your Account, including deposit and withdrawal confirmations;
• To send you marketing and promotional communications where you have given consent — you may withdraw such consent at any time;
• To analyse Platform usage data to improve functionality, performance and user experience across devices including mobile users in cities such as Karachi, Lahore and Islamabad;
• To comply with applicable legal, regulatory or judicial obligations.

n9995 does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the following circumstances:

• Service Providers (Data Processors): We engage third-party providers to perform services on our behalf, including identity verification and KYC processing, payment processing, fraud detection, IT infrastructure and hosting, customer support tooling, and analytics. These providers are contractually bound to process data only as instructed by n9995.
• Group Companies: Personal Data may be shared with corporate entities within the n9995 group of companies for internal administrative and compliance purposes.
• Legal and Regulatory Obligations: We will disclose Personal Data where required to do so by applicable law, court order, or the directive of a competent regulatory or law enforcement authority. This includes anti-money laundering reporting obligations.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of business assets, Personal Data may be transferred to the relevant successor entity as part of that transaction, subject to equivalent privacy protections.
• Dispute Resolution: Where a dispute is escalated to an alternative dispute resolution body or legal proceedings are commenced, relevant Personal Data may be disclosed as required for those proceedings.

n9995 and its service providers may process Personal Data in jurisdictions outside of Pakistan, including in the operator's licensing jurisdiction and countries where our IT infrastructure and service providers are located. Where such transfers occur, n9995 takes steps to ensure that appropriate safeguards are in place to protect your Personal Data in a manner consistent with applicable data protection standards, including contractual protections with recipient service providers.

By using the Platform, you acknowledge and consent to the international transfer of your Personal Data as described in this section.

Subject to applicable law and any legal retention obligations that apply, you have the following rights in respect of your Personal Data held by n9995:

n9995 retains Personal Data for as long as it is necessary to fulfil the purposes described in this Policy, to maintain your active Account, and to satisfy applicable legal, regulatory, tax and anti-money laundering record-keeping obligations.

Following account closure or the conclusion of your use of the Platform, Personal Data will be retained for a further period required by applicable law or regulation — typically a minimum of five (5) years for financial and KYC records under standard AML frameworks, though the applicable retention period may differ depending on the operator's specific licensing jurisdiction requirements.

After the applicable retention period has expired and no outstanding legal obligation requires continued retention, Personal Data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

The Platform uses cookies and similar tracking technologies to operate core Platform functionality and to analyse usage patterns. Cookies are small text files placed on your device when you visit the Platform.

The categories of cookies we use include:

• Strictly Necessary Cookies: Required for the Platform to function — including session management, authentication and security. These cannot be disabled without affecting Platform functionality.
• Analytical Cookies: Used to measure how users interact with the Platform, which pages are visited, and where errors occur. Data collected is aggregated and used to improve performance.
• Functional Cookies: Used to remember your preferences, such as language settings or previously viewed markets.
• Marketing / Targeting Cookies: Used to deliver promotional content relevant to your interests where you have given consent. You may withdraw consent for this category at any time.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit the functionality of the Platform. By continuing to use the Platform after being presented with a cookie notice, you consent to the use of cookies as described above.

The Platform is strictly intended for adults aged 18 years and above, or the higher minimum age required by the applicable operator or license jurisdiction. n9995 does not knowingly collect Personal Data from individuals under the applicable minimum age.

Where n9995 discovers or is notified that Personal Data has been collected from an individual who does not meet the minimum age requirement, we will immediately close the relevant account, delete the Personal Data collected in connection with that account, and void any transactions made from it.

n9995 implements a range of technical and organisational security measures designed to protect Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• Encryption of data in transit using industry-standard TLS protocols;
• Access controls restricting staff access to Personal Data on a need-to-know basis;
• Secure server infrastructure with regular vulnerability assessments;
• Monitoring systems to detect and respond to security incidents;
• Staff training on data protection and information security obligations.

Notwithstanding the above, no electronic transmission or storage system is entirely secure. n9995 cannot guarantee the absolute security of Personal Data transmitted to or from the Platform. Users are advised to take reasonable precautions to protect their own credentials and to notify n9995 support immediately if they suspect any unauthorised access to their Account.

The Platform may from time to time reference or link to third-party websites or services — for example, game providers or payment processor portals. This Policy applies only to Personal Data processed by n9995 and does not cover the data practices of any third-party websites or services. n9995 is not responsible for the privacy practices or content of any external sites. Users accessing third-party services from the Platform should review the privacy policies of those services separately.

n9995 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this document and, where appropriate, notify registered users via the Platform or by email to the registered account address.

Continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should cease using the Platform and contact support to request account closure.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights as described in Section 9, or wish to raise a complaint about the way in which n9995 has handled your Personal Data, please contact us using the details below.

If you are unsatisfied with our response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection supervisory authority in the operator's licensing jurisdiction. Pakistani users may also wish to seek guidance from applicable Pakistani regulatory bodies regarding their data rights under local law.